FileConnect Post Installation Checkpoints
Below is a list of components that should be checked to ensure the RecordPoint installation has been completed successfully.
Component | Checking for… | Found in |
|---|---|---|
Disk space | FileConnect has been installed to a disk location with sufficient disk space. | |
Configured Services Account for RecordPoint Active File System | Log on details for an administrator account with read/write access to files managed by FileConnect | Windows Services > RecordPoint Active File System> Log on Tab |
Configured Services Account for RecordPoint Active Processor | The account used should be a Local System account. | Windows Services> RecordPoint Active Processor> Log on Tab |
RecordPoint URL configured | The correct RecordPoint site configured to manage file share content. | FileConnect Application > RecordPointTab> RecordPoint URL |
Service URL for FileConnect | Should have a dedicated port. Service URL is configured in FileConnect. Online URL in RecordPoint is configured with the FileConnect Service URL. | FileConnect> RecordPoint Tab> Service URL In RecordPoint> Management> Settings> Connectors> Check the Online URL is the same service URL for FileConnect |
| Secure Access Token | The access token issued by RecordPoint. | In RecordPoint> Management> Settings> General Settings> Check the Secure Access Token value. |
Service has been started | For monitoring of managed folders and submission of content the FileConnect system should be started. | FileConnect Application > System Tab> System Status > Running |
| Check RecordPoint Submissions | To check for content being queued for processing, go to the Queue location. |
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