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  1. Select Rules

  2. Select Manage Rules

  3. Ensure that the page is loading without any problems.

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To validate that the Records are hitting the rules correctly, perform some random checks on some records in the System. The first thing to do is select the record and use Validate Rules. To check this option, perform the following steps:

  1. Tick the checkbox against some Records that need to be validated for Rules

  2. Select Validate Rules option from the top Ribbon

  3. In the screen below, you can check the Rules and the Partial Rules that are matched for this Record

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  4. As shown in the screenshot, this is split into two sections: Rules and Partial Rules. The record will be classified according to the rule in the Rules section. If more than one Rule is present, then it will be classified by the rule with the higher priority.

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  1. Select Management

  2. Select Settings

  3. Select Cache Settings

  4. Click Refresh

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